Book with Confidence Policy
We’ve designed our Book with Confidence Policy to be as clear and flexible as possible, ensuring peace of mind for our valued clients.
Flexible Booking Options
- Flexible Dates:
Clients can reschedule their tour free of charge anytime up to 24 hours before departure, including transport-only bookings. - Flexible Private Groups:
The names of all participants on a booking can be changed at any time before departure. - 24-Hour No-Fuss Changes:
All tours can be fully cancelled or changed up to 24 hours before departure. We offer a full refund or a free date change up to one day before you travel.
Payment Terms
We require full payment at the time of booking. However, as stated above, this payment is fully refundable up to 24 hours before your tour.
Cancellation & Postponement
Our cancellation policy applies only to services booked directly through our company.
Health & Safety Commitment
Your comfort and safety are our top priorities. Our vehicles are cleaned and maintained to the highest standards, and we ensure a safe, enjoyable, and hassle-free experience for all guests.